FAQ

What’s so special about Truede Turkish Delight?
When we say we only use natural ingredients; we really mean it. Using corn starch and cane sugar instead of glucose – apart from in our Sugar Free Turkish Delight of course. That’s why Truede Turkish Delight is also ‘harder’ than other Turkish Delight that you may have tried before too, it’s because we sell ‘proper’ Turkish Delight. It’s handmade by artisans in Istanbul, Turkey and then imported so that every step of the process is as authentic as possible.

Are all your products the same?
We do our best to make sure that as many people can enjoy our products as possible. That being said, sometimes we can’t promise that everyone can eat everything. Our chocolate spoons won’t be suitable for vegans and our mixed nut products will not be fun for anyone with a nut allergy.

That’s why we have handy badges on every Truede product letting you know whether you can eat it. This is what they look like:

However, we want everyone to be delighted by our products so if you’re still not sure whether you
can eat them then please get in touch with us.

Getting back to your Turkish Delight – why are they so dusty?
We don’t want your Turkish Delight to arrive in one big block. We have no doubt that it would taste great but it’s not the way Turkish Delight is meant to be enjoyed. However, if you want to fashion it into one big block once it arrives then please do! Send us pictures.

What forms of payment do you accept?
We accept all major forms of debit/credit cards and PayPal.

When will you deliver my delight?
We have a whole page dedicated to delivery information, you can find it here. And if you’re not delighted with what you receive then feel free to check out our returns policy.

These are just some of the most common questions we at Truede get asked. If you have more questions or want us to go into more detail, then please send us an email.